Our Service

Our Service

At BORMIAMED Group we aim to build strong partnerships with our customers and strategic partners. We would like our customers to see the BORMIAMED Group as the best technology provider and the most professional support with excellent distribution channels at the same time.
 
One of our strongest points, built up over many years of successful activity, is professionalism and reliability reputation that we gained in our operating business environment. Our way of communication is always transparent and respectful as we are motivated to reach a common purpose, and we understand the impact of individual contributions on our collective goals.
 
Our team of specialists has an excellent in-depth knowledge of all our products and specialty fields. We always offer to our customers more than our competitors, at the same price. Our absolute priority aims to strengthen the relationship between medical device producer and the end-users for the best patient’s outcome.
 
The heart of our strategy and the key of our competitive advantages is our guaranteed ability to provide outstanding technical assistance and the best selected technology options for the best cost-effective price.
 
The local presence also gives us a significant advantage: being located inside our target territory means we can reach and help our customers for any reason in a very short time.
 
Our wide skills portfolio includes all aspects of professional activities in the field of medical devices, from the definition of business requirements which involve medical devices’ providers and opinion leaders from renowned medical centres in the territory, to a continuous training for specialized healthcare professional teams in order to satisfy specific end-users’ needs.
 
To act in our customer’s best interest, the BORMIAMED Group’s approach is totally "hands-on” throughout. We are present everywhere – we are at our retailers’ locations, we are handling customer contact, we are providing functional and technical training and support, while at the same time resolving any troubleshooting issues that may arise at devices first start, and even later on. While this always represents a kind of special challenge for our staff, we are fully present throughout the whole process, starting with a customer’s inquiry and roughly ending with delivery, following every step, providing constant professional, educational and technical support.

Business units

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