At
BORMIAMED Group we aim to build strong partnerships with our customers and
strategic partners. We would like our customers to see the BORMIAMED Group as
the best technology provider and the most professional support with excellent
distribution channels at the same time.
One of our strongest virtues, built up over many years
of successful activity, is professionalism and reliability reputation that we
gained in our operating business environment. Our way of communication is
always transparent and respectful as we are motivated to reach a common purpose,
and we understand the impact of individual contributions on our collective
goals.
Our team of specialists has an excellent in-depth
knowledge of all our products and specialty fields. We always offer to our
customers more than our competitors, at the same price. Our absolute priority
aims to strengthen the relationship between medical device producer and the
end-users for the best patient’s outcome.
The heart of our strategy and the key of our
competitive advantages is our guaranteed ability to provide outstanding
technical assistance and the best selected technology options for the best
cost-effective price.
The local presence also gives us a significant
advantage: being located inside our key markets means we can reach and
help our customers for any reason in a very short time.
Our wide skills portfolio includes all aspects of
professional activities in the field of medical devices, from the definition of
business requirements which involve medical devices’ providers and opinion
leaders from renowned medical centres in the territory, to a continuous
training of specialized healthcare professional teams in order to satisfy
specific end-users’ needs.
To act in our customer’s best interest, the BORMIAMED
Group’s approach is totally "hands-on” throughout. We are present
everywhere – we are at our intermediaries’ locations, we are handling customer
contact, we are providing functional and technical training and support, while
at the same time resolving any troubleshooting issues that may arise at devices
first start, and even later on. While this always represents a kind of special
challenge for our staff, we are fully present throughout the whole process, starting
with a customer’s inquiry and roughly ending with delivery, following every
step, providing constant professional, educational and technical support.
